How to measure the doors correctly?
It is best to always measure the doors at the back. The surface there is smooth, and the result is much more accurate. Our measurement sheet assists you in measuring your doors. You have the option to download it.
What do I have to do to measure the hinge borings correctly?
Simply open one of your cabinet doors and measure the door from the top and bottom edges to the centre of each hinge boring. The measurement sheet will give you detailed instructions on how to do this. In the configurator, you will then find the corresponding fields in which you can enter your results. A small hint: cup hinges generally have a diameter of 35 mm and are located 5 mm from the outer edge of the door.
What is the difference between cup hinge and hinge borings?
Cup hinge and hinge borings are two different designations for one and the same component. So don't worry, the holes are identical, too.
What is the size of a hinge boring?
In general, the holes are located 5 mm from the outer edge of the door and have a diameter of 35 mm.
Should I also measure the distance of the hinge boring from the outer edge of the front?
No, you don't have to measure that extra. The hole is 5 mm from the outer edge on all doors.
How thick are the kitchendoors24.com doors?
Our doors have a standard thickness of approx. 19 mm.
Do the doors have holes for the handles?
Many different door handles and fittings are available. We, therefore, leave it up to you and your taste to decide where you want to drill the holes for your handles. That way you can design the doors according to your wishes and needs.
If I have to drill the handle holes myself, are templates available?
If you wish, we can send you a template for the handle holes. That allows you to reliably drill the holes at home. You can find the template in our store under "Accessories."
Do I have to pay attention to anything when I remove the old kitchen doors to attach the new ones?
You can easily disassemble and assemble the kitchen doors. Simply loosen the screws on the hinges carefully with a screwdriver, remove the old doors, attach the new ones and tighten them. To be sure that everything fits properly, you can order the hinges for your new doors in our online store. Our assembly instructions will guide you through the process.
What material are the doors made of?
That always depends on the type of door. We only use high-quality lacquer, acrylic and thermo foils. Joineries and other professional companies also like to work with our doors. Our high quality and material standards are therefore suitable for both private users and specialist companies.
What is unique about 3D foil doors?
That is another term for foil doors, and they are used in about 60% of kitchens. As standard, the doors are delivered with a white back, which you can, of course, customise to your taste.
Can I freely combine the different models, decors and colours from your store or are there restrictions?
Within what is technically feasible, that is of course not a problem. We focus on customisation—that's why you can freely combine our different kitchen elements.
How long do the new doors last and are they hard-wearing?
We use only the best materials and the latest technologies to produce long-lasting, durable doors. So their use is not only limited to your kitchen. You can use them to also restore furniture in the bathroom or living room—they are hard-wearing and can meet the highest demands.
Which care instructions should I follow for the doors?
You can find all the important tips and tricks on how to keep your new kitchen doors clean and properly maintained here. In general, you should take care not to use abrasive cleaning agents. Always try with a soft cloth and warm water before using chemical cleaning agents.
The doors of my choice have a glass insert. Do I have to be mindful of anything during assembly?
All the doors you order from us, arrive pre-assembled at your home—for this type of door, we insert the glass for you. The assembly is the same as for other doors.
Why do the different models have different prices?
Besides the model, the decor also influences the price. Our decors are available in four different price categories. The configurator always shows the price for each configured door. So you can design everything according to your wishes.
How does the 3D coating work?
Whether seamless edges or framed doors, with the 3D coating we can realise all your wishes. First, we cut the carrier plate correctly and provide you with all design extras. Then a special adhesive is applied to the blank, with which the thermoplastic foil and the carrier plate are firmly combined. By means of a special thermal process, they are joined together.
How can kitchendoors24.com offer these unbeatable prices?
That is only possible because we produce our doors in large quantities. Various furniture manufacturers and joineries, as well as specialised companies in the field of furniture renovation, rely on our professional quality. With 30 years of experience, we are one of the largest suppliers of renovation solutions for kitchens and furniture in northern Germany. As we sell our products on kitchendoors24.com, we can offer you the best service at low prices.
I made a mistake with my order. What can I do?
There' s no need to panic! Just go to your shopping cart and enter the changes for the corresponding item. If you have already submitted your order, simply pick up the phone and dial 0 45 35 - 297 2917. Our service staff will be happy to help you and accommodate your modification requests.
Can I also purchase decor foils for self-adhesion/coating at kitchendoors24.com?
Yes, that's not a problem. You can order the rolls with a width of approx. 1300 mm to your home and attach them yourself. Further information about side coatings you can find here.
I got damaged goods delivered. What should I do now?
Of course, everything is carefully checked and securely packed at our premises before delivery. However, if the goods have been damaged during transport, it is important that you document this immediately. It is best to take a few photos and have the damage acknowledged by the transport company. On our page on shipping damage, you will find all important information on how to proceed.
How can I pay on kitchendoors24.com?
The following payment methods are at your disposal: Paypal, Immediate bank transfer, credit card prepayment / bank transfer. Do you live near our office? Then you can also pay cash at our premises!
How much are the shipping costs?
We have compiled all the information on shipping for you here. By the way: starting from an order value of 1000 €, shipping within Germany is free. Of course, you also have the option of picking up the goods directly from us.
How long does it take from order to delivery?
Due to the great demand, we have to plan between 3 and 8 weeks for the production of your doors. Depending on the shape and decor, the production time may vary.
Is there a warranty on my new doors?
We give you an exclusive 10-year warranty on your new doors. You can find all the details about the warranty here.
Is there a difference between fronts, panels and infill panels?
All three have a place in your kitchen. Fronts are what is commonly referred to as doors. Panels, on the other hand, cover drawers and built-in appliances such as your refrigerator. Infill panels are somewhat more specific components that compensate for differences in measurements when planning your kitchen, for example when the wall makes it impossible to open a door or to cover the gap between the cupboard and the wall.
Can I also coat the sides of my cupboards?
We offer you two alternatives for the so-called side coating. Either you order our special decor foil, or we produce decor panels in 3 mm thickness, which you then attach to the sides of your furniture. You can find all the information on side coating here.
Is prepayment secure?
You don't have to worry about your money at all. We work transparent, and you can always see the status of your order with us. After you have transferred the amount to us, we will send you a payment confirmation. Prepayment has the advantage that your order can go into production immediately after confirmation, and your new doors arrive at your home much faster. Any questions? You can find more information under "Payment methods."
I live abroad, can I order from kitchendoors24.com anyway?
We ship all over Europe, like Austria, Switzerland, Luxembourg and more. For more information about our shipping conditions, please click here.
Can you estimate the cost of my new kitchen doors?
That depends of course on how many doors and which decors you order. In our configurator, you can see how much you are spending and what each door costs. The shopping cart gives you additional information about the total order value.
Is it worth it to renovate my kitchen?
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You're saving a lot of time and money. You don't have to lay new pipes and connections when renovating, because everything stays where it is. You don't have to clean anything up. kitchendoors24.com is your specialist for kitchen renovations, and we offer you customised and affordable solutions.
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You save resources. Why should you dispose of your old bodies when they are still in good condition? Save valuable resources with a kitchen renovation and contribute to the protection of your environment.
Will you notify me before shipping my doors?
We will send you a message as soon as your doors have been manufactured and packed ready for transport.
How can I order doors on kitchendoors24.com?
On kitchendoors24.com it is easier than ever to configure your custom doors. With our configurator, you can plan your kitchen from the comfort of your home and order all necessary accessories at the same time. You can read more about how the configurator works here.
What is the advantage of renovating my kitchen instead of buying a new one?
With a kitchen renovation, you not only save time and money, but you also contribute to the environment! A renovation thus has several advantages. Your old, well-preserved bodies are reused, and no new pipes or connections have to be laid. You can renovate your kitchen without having to turn everything upside down. Moreover, a lot of resources are saved, because a lot more wood goes into completely new cabinets than into resource-saving doors. And best of all, at kitchendoors24.com you can choose from a large selection of different door shapes and decors—a variety that far surpasses what conventional kitchen and furniture stores have to offer.
Is the renovation of my kitchen environmentally friendly?
When renovating, you retain the basic substance of your cupboards and kitchen cabinets, as well as the components that consume the most wood, foil and paint. Renovating is therefore much more environmentally friendly than buying a new kitchen. This sustainable process saves raw materials and thus makes a significant contribution to the wellbeing of our environment.